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How to choose a reliable contractor

A reliable contractor is talking with a client

There are a number of factors to consider in order to bring a project to a successful conclusion, and one of the most important is expertise. The expertise of a qualified contractor plays a key role in the success of your project. How do you find the right person?

The importance of hiring contractors

There are many advantages to hiring professional contractors to carry out renovations. Their expertise increases the chances of achieving a quality result, carried out safely and in compliance with standards. Choosing specialists in each field can also save you time and money in the long term, thanks to their efficiency and, in some cases, their guarantees on the work carried out and the materials installed. What’s more, they ensure compliance with Régie des bâtiments du Québec construction standards, giving you peace of mind.

The quality of the work

The third edition of the renovation intentions survey, conducted jointly by RénoAssistance, part of the EspaceProprio ecosystem, and the Association des professionnels de la construction et de l’habitation du Québec (APCHQ), reveals that the decision to hire a licensed contractor is mainly motivated by the certainty of obtaining quality work (74%)1.

In general, hiring candidates with good reputations and references increases the chances of satisfactory performance. Experienced contractors have the skills needed to carry out the work properly, and to resolve any problems that may arise during the process. Thanks to a rigorous selection process, RénoAssistance screens contractors on the basis of their background, licenses and solvency, among other criteria.

entrepreneur et plan

The risks of do-it-yourself renovations

Undertaking work yourself may seem economical at first glance, but it carries risks in terms of safety, quality and regulatory compliance. That’s why it’s important to carefully assess your knowledge, skills and project requirements before taking the plunge.

Here are the main issues: 

  1. Safety Some jobs, such as electrical, plumbing or construction work, can be dangerous if not carried out correctly. Serious injuries can result from accidents due to improper handling of tools, and poorly executed work can cause claims. Insurance companies may refuse to cover repairs if the electrical and plumbing work you have done yourself does not comply with current standards, or has been poorly executed.
  2. Quality of work It’s possible that work done yourself is not of the same quality as that carried out by a professional team. Lack of experience and skill can lead to future problems, which end in repairs.
  3. Additional costs Mistakes made by unqualified people have to be corrected by experts, which means additional costs.
  4. Regulatory compliance Some work requires permits or must comply with specific standards. If you don’t meet these requirements, you could be fined or have delays imposed on you.
  5. Time and effort Carrying out work yourself can take a lot of energy, especially if you’re inexperienced, and considerably extend the duration of the job. This can cause disruption to your personal and professional life.
  6. Legal liability If substandard work causes a problem after the sale, the buyer may sue the seller for latent defect or non-conformity, as the case may be.
  7. Inspection and certification Potential buyers may request proof that the work has been carried out by certified professionals. In the absence of such proof, buyers may require additional inspections or refuse to purchase the home.
  8. Property value The value of the house can be negatively affected if the work is not certified or guaranteed by professionals. Buyers may offer a lower price because of uncertainties about the quality of the work.
A white living room undergoing renovations, with two yellow ladders and a big window
Photo: Shutterstock/Audio und Werbung

How to find a reliable contractor?

To find a reliable contractor, you can call on the services of an escort company, search online or ask friends and family for recommendations. It’s a good idea to meet candidates in person to discuss your project and check their references. 

Go through RénoAssistance

RénoAssistance can guide you through all these steps, and more! We specialize in helping homeowners with their construction and renovation projects. Acting as an intermediary between customers and contractors, RénoAssistance assesses needs, recommends qualified contractors, obtains bids and monitors the process. Our advisors are with you every step of the way – not only do they minimize your risk, they also save you time by guiding you from one step to the next.

A reliable contractor is writing on a plan with a wooden pencil
Photo: Shutterstock/Thicha Satapitanon

Choosing a contractor and ensuring his reliability

When it comes to choosing a contractor, reliability is key. Here are the key criteria for assessing reputation and experience, as well as practical steps for guaranteeing the quality of their services. It pays to ask the right questions and make the necessary checks.

Verifications

It’s important to do thorough research and background checks on potential contractors before hiring them. Reviews from previous customers, references and examples of previous projects can provide an indication of the quality of the result you can expect. Contractors must be licensed by the Régie du bâtiment du Québec (RBQ) – this certifies that they have the necessary skills and qualifications to carry out work in compliance with current safety standards.

Referral requests

References provide valuable insight into customers’ experiences with the person you have in mind, enabling you to assess their professionalism, know-how and ability to meet deadlines. They also provide an opportunity to check the level of customer satisfaction.

Details of the contract

It’s crucial to go through the details of the tender with a contractor, as this clearly details the protection of both parties. Terms relating to costs, deadlines, materials used, responsibilities and warranties must be defined to avoid misunderstandings and subsequent disputes. Scrutinizing each clause ensures that expectations are realistic and that the process runs smoothly, laying a solid foundation for a fruitful collaboration.

Ready to start your project? Simply click on the button below to be put in touch with one of our Renovation Advisors. You can also contact us by calling 1 877 736-6360. Our advisor can recommend up to three contractors. All at no cost and with no obligation!

1 According to a Web survey conducted by Ad Hoc Recherche from December 6 to 13, 2023 among 1,016 Quebecers who own at least one building and intend to carry out renovation or maintenance work worth at least $5,000 over the next three years.

Maxence Dauphinais-Pelletier sharpened his pen daily at La Tribune de Sherbrooke before gaining diverse experiences in real estate and renovation. As the owner of a century-old house, he always has a project brewing in his mind. If you can’t find him, he’s probably at the hardware store.