News

RenoAssistance launches its new HomeExpress referral service

Published on April 23, 2024
Revised on April 23, 2024
2 min read

Charles-Olivier Mathieu

Un entrepreneur spécialisé en plomberie procède à des travaux sur la tuyauterie du lavabo d’une salle de bain.

It’s a well-known fact that finding a trusted contractor to carry out electrical, plumbing or heating and air conditioning work can take a lot of time and energy. RenoAssistance introduces HomeExpress, its online referral service that will make the search a lot smoother.

Available since February in the greater Montreal and Quebec areas, HomeExpress gives residential clients privileged access to a vast network of verified and specialized contractors. It only takes a few clicks and your small installation, repair and maintenance jobs are in good hands.

Is there a tap leaking or pipes that need to be fixed? Do you have lighting or heated flooring to be installed? Are you looking for someone to set up your brand new water heater or unclog the sink drain? Is it time for your home air exchanger system or wall-mounted heat pump to get some routine maintenance? These are some of the examples of jobs that contractors recommended by HomeExpress can get done.

Pascal Laflamme is Assistant General Manager, Chief Operating Officer and Head of Integrated Customer Experience at EspaceProprio.

“The added value that RenoAssistance brings to renovation projects was already well established thanks to our Verified Contractor network and we want to go even further. With HomeExpress, we can now offer our clients peace of mind for their various small jobs. It is extremely satisfying to see how this service adds to the convenience of easy access already available throughout the EspaceProprio ecosystem.”

Pascal LaflammeAssistant General Manager, Chief Operating Officer and Head of Integrated Customer Experience – EspaceProprio

Quick and easy to use

Everything happens online with HomeExpress service. First, you identify your needs and your location in a short interactive form. You will then be invited to create your account in the Client Space where your project is managed. At the same time, the system will automatically send your request to all the contractors in your area who match your search criteria.

Depending on the type of work to be done, you will then be presented with a specialized and verified contractor on an hourly rate or receive up to 3 quotes to compare.

All that’s left is to select your contractor… and get your project start date set in stone!

Find your specialized and verified contractor today!

Submit a request

An electrical contractor installs a light fixture in a farmhouse-style home with HomeExpress service.

HomeExpress: No fees. No obligation.

As with all projects done through RenoAssistance, matching clients with contractors recommended by HomeExpress involves no fees or obligation. In other words, you will not be charged a cent for using this service. The only payment to be made is directly to the selected contractor once the work has been completed.

The new referral service also stands out for its rigorous verification process. Indeed, each contractor recommended by HomeExpress has successfully passed through a multi-level approval process. We check everything, including their legal record and financial standing, verify their licences and insurance, and thoroughly examine their business relations. Customer experience is also gauged through post-project feedback surveys.

Clients who use HomeExpress can count on finding recognized expertise for any electrical, plumbing or heating and air conditioning (HVAC) work to be done… all recommendations are entirely impartial.

The famous quest to connect with a trusted contractor(s) for your small projects just got a whole lot easier – and a lot more reassuring.

A look at the HomeExpress logo, the new online referral service now offered by RenoAssistance.

Launch your project today with HomeExpress, the new service offered by RenoAssistance.

Start your project

Charles-Olivier Mathieu quickly developed a keen interest in copywriting, thanks to his passion for words and his creative streak. To interest, to amaze, to surprise, to inspire or to simplify: these are all verbs that fuel his ideas and enable him to bring them to life on paper - or on your screen. When he's not writing about real estate and renovation, this proud owner of a Sherbrooke condo unit can be found somewhere on a running trail, or looking after Milo, his little Cavalier King Charles.